Standard Operating Procedures
Banner Basics
Placing a Sample on Hold
Placing a Sample on Hold
A procedure outlining the new features of the upgraded utility billing system.
Tools used: MS-Word, MadCap Capture
Audience: Incumbent Customer Service Representatives, City of Charlotte.
Placing a Sample on Hold
Placing a Sample on Hold
Placing a Sample on Hold
A work instruction explaining the steps for placing a test sample on hold in the sample management system.
Tools used: MS-Word
Audience: New hire Sample Management staff at a national blood banking organization.